Theme: Online Store for Moms (Expansion of an Existing Offline Store).
Concept: Our client, already having an offline store, decided to enhance their online presence by launching an internet store specifically catered to moms.
Key objectives of the client include:
- Creating an online platform that complements the existing offline store and provides convenience for moms to shop.
- Transferring a wide range of products available in the physical store to the virtual space, enabling moms to conveniently select items online.
- Ensuring the highest level of customer service and addressing their needs and expectations through the online platform.
Implemented Solutions:
- Development of user accounts system allowing users to conveniently store delivery addresses, view order history, and streamline the process of placing new orders.
- Integration of a “Favorites” system, enabling users to save certain products for future reference, facilitating easy access to them during subsequent visits to the website.
- Implementation of an online invoicing and inventory management system, automating sales processes and product tracking for more efficient business management.
Outcome:
- The launch of the online store enables the client to expand their business coverage and attract new customers who prefer online shopping.
- Transferring the product range to the virtual space increases product availability and provides a wider variety for customers.
- Introduction of user accounts and the “Favorites” system enhances convenience for users and increases customer loyalty.
- Integration of the online invoicing and inventory management system streamlines business processes and helps reduce risks of errors in accounting.